Here we cover common questions, problems, and fixes

Our goal here is to get you some answers to questions you may have, as well as give you some pointers and insight into issues you may be facing with your device. Possibly even save you some time and money with some minor repairs that you can do yourself at home. If you aren’t finding the answer to a question that you have, just leave a comment at the bottom of the page and we’ll answer if for you.

Can I buy DIY kits from myMC that I can use at home?

The answer is yes, we carry a large variety of DIY kits, as well as quality replacement parts for iPhone’s and many other devices. While we never recommend it, we are here to give you pointers if you have questions or run into issues.

My charging port isn’t working. What can cause this?

65% of the time, the port is actually not broken. What happens is, we put our phones in our pockets and over time lint and debris fill the port slot. Then we compress the debris when we plug our charging cable in until eventually the cable fits loosely and barely makes a connection, if at all. The easy solution for this is to bring it in for a professional cleaning and see if this solves your problem. We do this free of charge.

A common cause of actual charging port failure is talking on your phone or using it while it’s connected to the charging cable. This causes tension and flexing on the fragile cables that connect the port to the logic board.

In more extreme cases it may be your charging IC (chip on the logic board that controls the current from the charging port to the logic board) that’s damaged and not the actual port itself. The main cause for this is using non-Apple charging accessories from gas stations and the like. They supply an unstable current that can short the chip out. This again can be a pricey repair and shops won’t warranty it due to consumer error.

Common Battery issues

While batteries typically have a long life, the newer models are seeing more and more issues. A good sign that it’s time to replace your battery is when you start noticing white spots on your LCD screen or screen separation from the frame. This usually means that your battery is swelling and this has the potential to be dangerous if not addressed.

Other symptoms include: when your iPhone’s battery is charging/draining very rapidly, or powering off while still at 20-30% battery life. This typically means that the battery is weak and needs replacement.

A good practice is when you get a new phone or battery replacement, allow the battery to properly charge to 100% before you use it. Also, do a deep cycle battery charge once a month or so.

I’m having touch issues with my iPhone screen but it’s not cracked or broken. Can this be fixed?

The most common reason for “touch issues” or “ghost touching” is from moisture damage. This happens when your device enters an environment that allows liquid to penetrate the frame seals and cause the logic board to short circuit and malfunction. The iPhone 6 Plus is also notorious for a weak frame that flexes and allows the Touch IC (Chip that controls the touch function) to actually break the solder joints that connect it. This causes intermittent touch failure. It usually gets worse over time and eventually leads to 100% failure. This is repairable in most cases although it’s not a cheap repair and most shops will not warranty it because it will likely be a returning problem.

What iPhone Models do we repair?

We currently fix
  • iPhone 5
  • iPhone 5c
  • iPhone 5s
  • iPhone SE
  • iPhone 6
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 8
  • iPhone 8 Plus

On each of these devices, we fix a variety of different problems from cracked screens, to replacing batteries, fixing stuck or malfunctioning power buttons, home buttons,  non-working charging ports, and more.

What iPad models do we repair?

We currently fix

  • iPad 2/3/4/5
  • iPad Air 1/2
  • iPad Pro
  • iPad mini 1/2/3/4

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